We are closed from July 22 through August 9. Shipping will resume on August 10, 2021.

Our website is open 24/7 and will accept orders for shipment within the 48 continental United States. We will ship all new orders on August 10 when we re-open. If you cannot wait for shipment, please do not place an order at this time. If you do place an order, that item, items will be held for you to ship on August 10. The shopping cart will require payment at the time the order is placed. If you resent the early payment, please do not place an order until August 10 when we re-open.

No one will be available to answer emails or phone calls. We will be completely closed until August 10.

We do NOT conduct international business. We do not ship outside the United States. PayPal will not process a foreign issued credit card for our business.

Every doll we sell is never removed from the factory packaging, whether this is a cardboard box or an Integrity Toys plastic bag on some of their product.

We do not accept returns, exchanges or offer refunds on any product. If you are uncertain about any item, please ask questions BEFORE you place an order.

An order can only be canceled if it has not shipped out to you. There is a cancellation fee on all canceled orders to cover the loss of the PayPal fee. You will receive a full refund of your PayPal payment less the $5.00 fee on all canceled orders under $200.00. The cancellation fee on orders over $201.00 is $10.00.

Please take a tour of our beautiful website and enjoy seeing the large collection of products offered for sale.

Susan and the Staff
Susan’s Shop of Dolls