Our website is open 24/7 and will accept orders for shipment within the 48 continental United States. We ship within 48 hours of received order.

We do NOT conduct international business.

You may place a Pre-Order for the newly revealed East 59th Street Collection of dolls with a $50.00 deposit. Just visit our East 59th Street page to view these new dolls.

The newly revealed Poppy Parker dolls are sold out.

We answer phone calls and emails from 10 AM to 8 PM everyday.

Every doll we sell is never removed from the factory packaging, whether this is a cardboard box or an Integrity Toys plastic bag.

We do not accept returns, exchanges or offer refunds on any product. If you are uncertain about any item, please ask questions BEFORE you place an order.

An order can only be canceled if it has not shipped out to you. There is a cancellation fee on all canceled orders to cover the loss of the PayPal fee. You will receive a full refund of your PayPal payment less the $5.00 fee on all canceled orders under $200.00. The cancellation fee on orders over $201.00 is $10.00.

Please take a tour of our beautiful website and enjoy seeing the large collection of products offered for sale.

Susan and the Staff
Susan’s Shop of Dolls