Our website is open 24/7 and will accept orders of in-stock product to ship within the 48 continental United States. We do not ship to Alaska or Hawaii due to damage problems and the high cost of shipping.

Every product we sell is never removed from the factory package whether this is a cardboard box or an Integrity Toys plastic bag.

We do not accept pre-orders for any product.

We do NOT conduct international business. Our shopping cart does not accept international credit cards.

We answer phone calls and emails from 10 AM to 8 PM Monday through Friday. We are closed on Saturday and Sunday.

Please contact us to ask questions on any product you are uncertain about before you place an order.

Please visit our Policy page for information on shipping and further instructions. We do not accept returns, exchanges or refunds on any item.

Please take a tour of our beautiful color website and enjoy seeing all the products we offer for sale.

Susan and the Staff
Susan’s Shop of Dolls